- Decisive and able to act quickly,
- Able to find the root cause of events,
- Creative and able to develop many solutions,
- Innovative and able to find new ways to solve problems, and
- Calm and in control in the midst of a "crisis".
- Thoughtful and analytic,
- Not likely to go chasing after the current panic,
- More aware of the important than the merely urgent issues,
- Able to identify patterns in data and patterns of failures,
- More focused on "why" did something go wrong, rather than "what" can be done to fix it, and
- Able to keep the big picture in mind when working through the details.
Getting Better At Predictive Management
- Schedule a meeting with yourself so you can block out a half hour of time. Close your door. Set your phone on do-not-disturb. Turn off your cell phone and pager.
- Pick the problem that has been the biggest headache for your organization. Then allow yourself to just think about it.
- When did it happen most recently?
- What caused it?
- What warnings or indicators did we have before it happened?
- What did we do to fix it?
- What could we have done to prevent it?
- What can I do now to reduce the chances of it happening again?
- Start monitoring the warning signs you noted above.
- When those signs next appear, apply the previous solution before the problem gets big. Evaluate the results and adjust as needed.
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